Frequently Asked Questions
We understand how overwhelming it can be attending your first bridal appointment. To make your wedding dress shopping experience easy breezy, below you will find some helpful tips that may help before your first bridal appointment with us. This will ensure to make your bridal shopping experience more enjoyable & productive.
DO I NEED AN APPOINTMENT?
Yes. Our boutique is by appointment only. So this way we give all our bride babes our undivided attention. We don’t accommodate walk-ins. At White Lace Bridal Couture, all appointments are very personalized. All our brides get their very own dedicated bridal stylist to assist them at the time of their bridal appointment. To schedule your appointment, click on the homepage the ‘BOOK NOW’ button.
WHAT IS YOUR PRICE RANGE OF YOUR GOWNS?
Our price vary, but most of our designer gowns range from $2,000 - $9,000 with the majority at $2,000 - $4,000. If you decide to purchase from off the rack, we have special pricing when purchasing from off the rack.
Do you charge a fee for appoinments?
We do not charge for your first bridal appointment type ‘Oh So Dreamy’ this appointment type is 90 minutes long. The ‘Oh So Dreamy’ appointment is a personalized bridal appointment where brides will get their very own dedicated bridal stylist to help them through their dress journey. During your first appointment we allow bride + 4 guests.
The Second - Third Appointment Follow-Up Booking there is a fee of $30 + HST. This appointment type is 90 minutes long. During this appointment type bride + 3 guests are allowed to accompany the bride with no exceptions.
There will be $30 + HST each time when book your follow-up appointments with us.
If you decide to purchase your gown, the $30.00 + HST fee will go towards your gown purchase.
CAN I BRING A LARGE PARTY TO MY APPOINTMENT?
We love to see brides bring their entourage for some love & support to their appointment. We allow bride + 4 guests (Ages 12 or older) to attend all bridal appointments. If some of your special guests live out of town, we got you! We would love for them to be part of this special and memorable experience. Our team are pros on creating a fun filled and memorable Zoom experience, where your loved ones are part of your ‘YES’ moment.
WHEN SHOULD I ORDER MY WEDDING DRESS?
For a stress-free timeline, we suggest to order your gown 9 to 12 months before your wedding date. Our gowns are all hand-tailored and require 5 to 7 months to produce. Please note, you will require some time for alterations which can take 2 to 3 months to complete.
HOW SHOULD I PREPARE FOR MY BRIDAL APPOINTMENT?
We would suggest to create your wishlist! We have made our website user friendly for our brides to explore all our exclusive curated collection of designer gowns that are all listed on the White Lace Bridal Couture website. When creating your wishlist, you will notice a heart icon where you can heart you FAVOURITE gowns. Once you have chosen your gowns, you will then be asked to e-mail our team your wishlist by clicking the heart basket located from the top right side of the website, and from here this is where you will e-mail our team your wishlist. We ask you to send your wishlist 1 - 2 days prior to your scheduled appointment date.
By completing your wishlist, this will help make your bridal appointment more productive and is very helpful to your dedicated bridal stylist in order to help you narrow down to the gowns you are vibing.
Please keep in mind, we do recommend to heart up to 10 gowns. The more gowns you try on may reduce your appointment time. Our dedicated stylists are here to help you narrow down to the ‘ONE’.
It is helpful to bring in undergarments of similar style that you will wear on your wedding day including nude seamless panties, strapless bra, or bra cup with tape, and of course your spanx’s! We provide our brides with a clean and sanitized supportive slips that are used as a control undergarment that brides are allowed to wear at the time of their appointment.
DO I NEED ALTERATIONS?
All gowns require alterations in order for your gown to fit you like a glove. Our team at White Lace Bridal Couture when ordering the gown (only new orders not sample) we will take the bride’s measurements and compare the bride’s measurements to the designer of choice size chart. Our team will then recommend a size based on the bride’s measurements and the designer of choice size chart. We will then order the gown closest to the bride’s measurements. Alterations are not included in your gown purchase. Alterations are a separate fee. All alterations are very unique and are priced differently. We work with with a local team of professional alteration specialists who provides our brides with their professional services, and are always there from our bride babes to answer any questions they may have such has fitting appointments, sizing, and other alteration services . If you purchased your gown from us , we highly recommend to book your alteration services ASAP after your gown purchase. Alteration appointments quickly fill up.
A stress free timeline for alterations require a timeframe of 2 to 3 months.
DO YOU HAVE PLUS SIZES?
Sample gowns (in stock) are available in store are sizes 8 to 12. We try our best to accommodate all of our bride babes. Our samples will not have the exact fit, everyone has unique body proportions. Your dedicated bridal stylist will use clips for dresses that are too big. By clipping our pinning the gown, this will ensure you get the proper feel, fit, and vision once the your gown is ordered in your size. Please understand bridal gowns have a smaller fit than our everyday clothes. For your reference you may have to go down one dress size. Please feel free to refer the designer of choice measurement chart listed under the designers tab.
Each designer has their very own measurements and unique size chart. We can place orders up to size 18 at our boutique.
DO YOU SELL OFF THE RACK/SAMPLE GOWNS
If your wedding is less than 12 months away, we got you!. All our exclusive designer sample gowns are for sale. All our sample gowns are really loved and well cared for (no rips or stains). At White Lace Bridal Couture our priority is keeping our gowns in pristine condition for our soon-to-be bride babes! 💜 P.S. You will get a special pricing when purchasing from off the rack.🤫
Off the rack designer gowns start at $1,500. Gowns are priced according to the selective designer.
All sample gowns in stock are sizes 8 through 12. All our sample gowns are available for purchase at the boutique.
All sample gowns (in stock/off the rack) are available for viewing online under ‘EXPLORE OUR COLLECTION’ from the homepage or from the designers tab. Please contact us for gown availability.
ARE ACCESSORIES APPOINTMENT REQUIRED?
Are you ready to elevate your bridal look with our exclusive accessory line?
It's getting real now..you have the dress and now it's time to complete your look!
Are you ready to elevate your bridal look with our exclusive line-up of our unique and modern accessory collections including veils, hairpieces, jewellery, and our new in-house custom denim jackets that will sure to make you shine, and giving you just the right finishing touches to complete your wedding day look. Most accessories are sold off the rack. If placing a new accessory order, our accessories are hand tailored and production can take 3-5 months from time of purchase.
When you book your accessory appointment with us, we will connect you your own personal stylist who will help find you special pieces to compliment your whole bridal look.
All accessory appointments are a maximum of 40 minutes and up to 2 guests.
WHEN IS MY GOWN ARRIVING?
The wait is finally over! Your 'dream' gown has arrived! YAY!
When placing a new order, the estimated time frame is up to 7 months. The designers are always ensure us that they are working to meet the date range quoted. The designers never provide us with the exact production completion date.
Once your gown arrives your bridal stylist will contact you by phone or e-mail to schedule your gown pick up appointment. We will then ask you to schedule your gown pick up appointment 3 weeks from time of contact.
All pick up appointments are 30 minutes long. During your appointment our stylist will get you into your gown and answer any questions you may have about alterations and will provide you with some great tips! At this time we can take selfie with you and thanking you for letting us take part in this special journey. All our brides are very special & important to us. All our bride babes are part of our bride tribe family. 😉 You can then FINALLY take home your dream gown! Please note, White Lace Bridal Couture can not provide storage. You are required to take home your gown at the time of your scheduled gown pick up date.
DO YOU PROVIDE FITTINGS AT THE BOUTIQUE/ALTERATIONS ?
We do not provide fittings/alterations at the boutique. We highly recommend to visit our local professional alterations specialists that we work closely with.
We work with with a local team of professional alteration specialists who provides our brides with their professional services , and are always there from our bride babes to answer any questions they may have such has fitting appointments, sizing, and other
alteration services . If you purchased your gown from us we highly recommend to book your alteration services ASAP after your gown purchase. Alteration appointments fill up quickly.